Trust & Security Center

Hi,

Thank you for subscribing to Treasure Data’s Trust & Security Center.

In the coming days, we will be transitioning our Trust & Security Center to a new vendor. The portal address will remain the same at https://trust.treasuredata.com/

Access to documents and reports will remain unchanged. You will continue to be able to view and download documents without an account while certain documents will still require an access request, as they do today.

Please note one temporary change related to this transition: when the new Trust & Security Center launches, the email subscription feature will temporarily be unavailable. This means you will no longer receive automatic email updates about new or updated content. We are actively working with our new vendor to restore this subscription capability in the near future.

In the interim, we encourage you to check the Trust & Security Center periodically for the latest content and updates.

We appreciate your understanding and continued interest in Treasure Data’s security and compliance program, and we hope the new Trust & Security Center will continue to provide the information you need to evaluate our security controls and how we protect our customers’ data.

Thank you,
Treasure Data Trust & Assurance Team

Treasure Data has completed our First Surveillance ISO/IEC 27001:2022, ISO 27017, ISO 27018, and ISO/IEC 27701:2019 Audit and received our updated 2025 certificate! Customers can view and download the applicable certificates within the ISO 27001 and ISO 27701 cards of our Trust and Security Center.

Treasure Data has reviewed and updated the SIRP, as well as conducted a corresponding tabletop exercise. Treasure Data’s annual Security Incident Response tabletop exercise provides an opportunity to follow a Security Incident Response scenario from start to finish using a discussion-based exercise format. Customers can obtain Treasure Data’s most recent SIRP and Test Results by clicking on the Security Incident Response Planning & Testing card in the “Documents” section of our Trust & Security Center.

Treasure Data has reviewed and updated the BC/DR Plan, as well as conducted a corresponding tabletop exercise. Treasure Data’s annual BC/DR tabletop exercise provides an opportunity to practice and prepare for availability-related incidents in a controlled environment. It also allows the Treasure Data teams to test their plans, procedures, and coordination without the pressure of a real incident. Customers can obtain Treasure Data’s most recent BC/DR Plan and Test Results by clicking on the BC/DR Planning & Testing card in the “Documents” section of our Trust & Security Center

Treasure Data is excited to announce the completion of our annual independent External Network penetration testing of our Customer Data Platform (CDP) for 2025. Treasure Data engaged a penetration testing third party, NetSPI LLC., to conduct External Network testing of Treasure Data in a production environment between September 15-19, 2025. Customers can obtain the External Network Penetration Testing Results Report under the "Documents" section of our Trust and Security Center. This report includes the External Network Penetration Test summary of findings & results, and the remediation plan by Treasure Data for any identified vulnerabilities. The translated Japanese version will be released next week.